Co-source with 1 2 Assist U to reduce costs and / or grow your business.
Our co-sourcing solutions work with your existing IT team.
We are 1st tier IT specialists:
- Our staff cover the phones 24/7 and close the vast bulk of tickets remotely.
- Your staff provides the 2nd tier and local support.
- If required, our network partners can provide a physical presence further afield.
We give high value at low cost:
- Our number 1 priority is delivering a great quality service and fantastic customer satisfaction.
- Having large offices in India means we give great value for money.
- We have a multi-year track record of co-sourcing in the UK - see our case studies.
To see the difference we can make, press play below
1 2 Assist U are able to support, where you are one of the following:
An organisation with an in-house IT team
- Outsource all or part of your IT Helpdesk
- We can take the calls and close the bulk of tickets
- Allowing your staff to dedicate themselves to providing complex onsite support or working in a different area
In either scenario, we can provide added value, for example, performing routine maintenance and
backup procedures,PC build-ups and setting up of new users, compiling daily reports etc.
We have a multi-year track record of co-sourcing in the UK - see our case studies.
- An IT company that provides (or would like to provide) Helpdesk services to other businesses
- We can help you scale up your business
- Allowing you to offer additional services and packages to your customers